Although you can communicate and order from Flight Systems electronically, when you phone us, your call is answered by a person not a computer! Here are some of the tech support folks you'll talk to:
Troy is our Senior Technician and has vast experience with all sorts of generator controls, from RV to large commercial standby units. He has extensive knowledge of the ATS systems we service from ASCO, GE-Zenith, Cutler-Hammer, Kohler & Onan.
Brian is our Design and Applications Engineer and, in addition to his product design duties, he provides installation and connection assistance for the 277EC Engine Idle Limiter. He has written many of our microprocessor programs and installation manuals and is an expert on systems such as the Model 1000 GenStart, Model 328 GenPulse, and various Generac and Kohler Controls.
Tim has extensive experience as a service technician with various Flight Systems’ Divisions. His specialties include ASCO 300 Srs ATS Controls, older Onan and Westinghouse ATS controls and Onan commercial & home standby gen set controls.
Brian provides application assistance and fault diagnosis for Kohler Generator & ATS controls made from the 1970’s to today. Another of his specialties is the Generac E Panel. Brian is an expert at specifying our “Universal” voltage regulators and Model 540 Replacement Gen Set Controller for various applications. He also is an accomplished magician!
Tom specializes in Onan RV Generator Troubleshooting and CruisAir AC System Troubleshooting. He takes technical calls from 1pm to 3pm EST, M-F.